Based in the United Kingdom and been a domestic sewing machine mechanic for over 23 years. If you have a problem with your sewing machine then just pay £7.50 through paypal etc and i will try and help you fix your sewing machine over the phone. If you took your machine into a shop ,You would normally pay around £50.00. Once you have paid and i have recived payment confermation i will email you and discuss a good time to call you ( PLEASE HAVE YOUR MACHINE NEXT TO YOU ). If it turns out that i cannot help your over the phone and your machine still does not work. I WILL RETURN YOUR MONEY.